Process discovery
Roles, tasks, data and first-release boundaries.
CUSTOM WEB APPLICATION DEVELOPMENT
Complex processes.Clear control.
We develop web applications, client portals and internal business systems that bring data, people and processes together in one clear interface.
Select a request and approve it — its status and progress update instantly.
Requests for approval
Operations · week 43
- Pending
- 3
- Approved
- 1
REQ-1042Awaiting approval
Client portal access
A new partner needs access to orders and documents.
Progress50%
- Submitted
- Reviewed
- Approval
- Fulfilment
LatestReviewed by team lead · Today, 10:40
Different roles. One coherent task.
When it makes sense
- Teams with repetitive manual operations.
- Businesses connecting separate systems.
- Founders testing a specific product idea.
Requester
Creates the request and sees its status.
Reviewer
Receives the necessary information and makes an authorized decision.
Administrator
Manages access according to the actual business rules.
Including when things do not go to plan.
- Loading
- People can understand what is happening without submitting the same task again.
- Incomplete information
- An error explains what needs correcting and preserves entered information.
- Insufficient access
- Private data stays protected. The interface offers an appropriate next step.
Integrations, access and verification.
The precise scope is defined in your project proposal.
Interaction design
Core flows, states and clear actions.
Development
Agreed functions, integrations and access management.
Data and security
Access rules, validation and protection suited to the context.
Checks
Tests of critical tasks and failures.
Handover
Documentation, access and a plan for future releases.
Task / Roles / Data
One working task.
Resolved in detail.
We start with people and their actions: who sees the data, who can change it and what happens when something fails. The interface should show the work's status without needing an explanation on every screen.
Public product pages can be indexed. Private working views require authentication and access control; robots.txt does not protect data.
A first release. Clear boundaries.
A specific proposal follows an agreed task. Where uncertainty is substantial, we begin with a separate discovery phase.
- Roles and business rules
- Integrations and data
- Reliability and security requirements
Optional additions
- Prototype before development
- Data migration
- Additional integrations
- Monitoring and development
What is agreed separately
- Unlimited first-release scope
- External system licences
- Guaranteed product demand
Your responsibilities
- Access to the people using the process
- Sample data without unnecessary sensitive information
- A person responsible for product decisions
Before we talk.
Should we start with every feature?
Usually, the first version solves one clear task. Additional features are prioritised after validation.
Can it connect to our systems?
We assess available APIs, access and limitations before making a specific commitment.
Where are you based, and do you work with clients outside Plovdiv?
We are based in Plovdiv, at 69 V Maria Luiza St. We work with businesses from Plovdiv and all over Bulgaria, as well as from Europe, in Bulgarian and English.
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